Training and development

Anyone unable to attend a face to face course, is required to provide three working days’ notice. The learner needs to cancel their place in the event management system, providing a reason for cancellation, in order to release the booking.

In the event of sickness or other unexpected reason for absence on the day, it is a line manager’s responsibility to find an appropriate replacement to attend. If a replacement learner will be attending, it is important that this information is brought to the attention of the trainer and made clear on the signing in sheet. The original delegate needs to cancel their place in the system as soon as possible stating that a replacement attended on the day. The ‘replacement’ delegate then needs to request a place to show that they have attended.

Non-attendance or late cancellation of training courses wastes valuable places that can be used by other individuals.

If a learner does not attend a booked event, or cancels within 3 working days (without a replacement), a fee of £50.00 will be charged.

Data on absences is collated and discussed by the CSAB and CSCP at the Learning and Improvement sub group.

 Currently, all training is offered free to people who work in Calderdale with children, young people, families, adults at risk or in need of services who live in Calderdale. Licenses have been prepaid for the eLearning courses and therefore registering for a course uses a licence that cannot be re-allocated if you do not complete the course. Therefore, in these circumstances if an eLearn course is not completed in the allocated time a cost of £30 will be leveed.

The Cancellation policy for live online or face-to-face training makes it clear that there will be a charge of £50 for non-attendance or cancellation without the required notice.